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  • Cooperative Bank of Oromia Launches New Apps With Temenos to Elevate Digital Experience and Advance Financial Inclusion in Ethiopia

Cooperative Bank of Oromia Launches New Apps With Temenos to Elevate Digital Experience and Advance Financial Inclusion in Ethiopia

Temenos (SIX: TEMN) today announced that Cooperative Bank of Oromia (Coopbank), one of the largest banks in Ethiopia, has launched CoopApp and CoopApp Alhuda on Temenos Digital (Infinity), delivering a…

Five Ways to Improve Customer Experience in Financial Services in 2024

According to Fenergo estimates “poor customer experience” is costing financial institutions $10 billion in revenue per year. 36% of financial institutions have lost customers due to inefficient or slow onboarding, and 81%…

How Financial Services Firms Can Improve The Customer Experience Through Customer Experience Management

Sherri Schwartz is the Head of Marketing at OvationCXM, a global leader in customer experience management (CXM). getty For years, if you polled financial service executives on their top priorities…